We'll ship your order within 3-5 days.

Shipping Time

*Delivery times vary depending on your location (update on Oct. 2024)

You will receive tracking information of your parcel by email within 3-5 days.

If you have any questions or you change your mind please contact us feel free, our email is info@doubleninedashone.com our Instagram @doubleninedashone

WHERE CAN I FIND MY TRACKING NUMBER?

All tracking will be available once the item arrives in the destination country! Once the item arrives we will be able to update you with the tracking number.

 

WHEN WILL YOU SHIP MY ORDER?

We'll ship your order within 3-5 days.

 

MY ORDER STATUS SAYS “DELIVERED” BUT I HAVE NOT RECEIVED IT.

Please contact us at info@doubleninedashone.com

 

THERE’S SOMETHING WRONG WITH MY ORDER.

Please email us or message us on Facebook for the quickest reply!

  

HOW LONG DOES IT TAKE FOR A RETURN/EXCHANGE TO BE COMPLETED?

We typically process returns within 48 hours upon receiving your package.

 

INTERNATIONAL CUSTOMERS

 

WHY ISN’T THIS PRODUCT AVAILABLE TO SHIP TO MY COUNTRY?

Due to our licensing agreements, some of our licensed products are limited to select countries.

 

DO YOU SHIP INTERNATIONALLY?

We currently ship to over 50 countries!

HOW LONG WILL MY ORDER TAKE TO ARRIVE?

Shipping times vary depending on your country of residence and the shipping method you select.

 

WILL I NEED TO PAY DUTIES AND TAXES?

Shipping is free, but the customs tax on international shipments are the customer’s responsibility and vary depending on the country.